Review Your Proof
Your artwork proof is usually sent within 3–5 working days. You can approve it or request edits.
Shipping & Delivery
Your portrait is created, approved and carefully prepared before it begins its journey to you. Here is what happens next, without the usual courier-shaped mystery.
Your order journey
Delivery estimates begin after your artwork has been approved. Revisions or requests for a new photo naturally add time before printing.
Your artwork proof is usually sent within 3–5 working days. You can approve it or request edits.
Once approved, the portrait moves into production and is prepared for dispatch.
Choose from the delivery services available for your destination at checkout.
Estimated delivery after approval
Destination details
Open your region to see the current options. The exact service and price available for your basket will be confirmed at checkout.
For Guernsey, Isle of Man and Jersey:
Worth knowing
If we do not receive approval or edit requests within 72 hours, the artwork may be automatically approved for printing.
Queue Jump speeds up artwork creation. It does not make the courier travel faster, despite humanity's continued optimism.
If your original photo is unsuitable and a replacement is needed, your production timeline will begin again once the new photo arrives.
Courier networks can take longer during November, December, public holidays and periods of unusually high demand.
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