For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If any (or all) of your photos aren't suitable, we will email to ask for alternatives.
Feel free to send us a message if you would like to check if your photos will work with your chosen design.
No photo right now? no problem!
We'll send you an upload link to send us the photo(s) when you're ready. Or you can upload now.
Upload photo(s) now
Send photo(s) later
Photo Guide & Product Info
Photos That Work Best
We create your artwork from the photo you upload, so choosing a clear image makes an enormous difference to the finished portrait.
Use a clear, sharp photo with your pet’s face fully visible.
Photos taken at your pet’s eye level usually work best.
Make sure the full head and ears are inside the frame.
Natural daylight is ideal, without heavy shadows or bright glare.
A clear phone photo is perfectly suitable. No professional camera or ceremonial studio lighting required.
Avoid screenshots, filters, blurry images and photos taken from a long distance.
Our team reviews your uploaded photos before the artwork is created. If the chosen image isn’t suitable, we’ll contact you for another.
We include unlimited small edits to your original photo and chosen costume until you’re happy with your portrait.
Your first major change, such as using a completely different photo or changing the costume, is included. Further major changes may carry a small artist fee because the artwork has to be created again from the beginning.
Some requests may require a different source photo. For example, we generally can’t realistically turn your pet’s head, close an open mouth or create facial details that aren’t visible in the original image. We can usually help with red-eye, eye colour and similar finishing touches.
Please Check Your Proof Carefully
Occasionally, our artists may flip your pet’s head so it fits the costume and composition more naturally. Please tell us during the proof stage if you would prefer the original direction.
Before approving, check your pet’s appearance, spelling, background, crop, size and any requested details. Once approved, the artwork moves into production and can no longer be changed.
Colour and Cropping
Your proof may appear slightly brighter on a screen because screens are backlit and printed artwork is not. Printed colours can therefore appear slightly deeper or softer, particularly on canvas.
If your pet has a dark coat, a lighter background will usually help their features stand out more clearly.
Canvas edge wrapping, frame proportions and different product shapes may mean that slightly more or less of the costume is visible on the finished product. Some poster formats may also include a small white border.
Shipping & Delivery
Artwork Preview
Standard artwork previews are normally ready within 2–3 days.
If we need a clearer photo or further information before beginning, the preview time starts once we have everything required to create your artwork.
Priority Artwork Options
First In Line: your artwork preview is prioritised and normally ready within 1–2 days.
Next Day Preview: your artwork preview is prioritised and delivered within 24 hours.
Priority artwork options speed up the creation of your proof only. They do not shorten printing or delivery times unless the product option specifically includes express delivery.
Proof Approval
We’ll email you when your artwork is ready to review. You can approve it or request revisions before anything is printed.
Please review your proof carefully. Once approved, your order moves into production automatically and can no longer be changed or cancelled.
If we don’t receive a response within 72 hours of sending your proof and reminders, the artwork may be automatically approved so your order is not held indefinitely.
Printing and Production
Once your artwork is approved, printing and production usually take 3–5 working days.
Orders containing more than one product may arrive separately because items can be produced by different specialist print partners.
Estimated Delivery After Production
United Kingdom: approximately 2–7 working days.
Europe: approximately 5–8 working days.
USA, Canada and Australia: approximately 8–14 working days.
Rest of the world: approximately 10–15 working days.
These are estimated delivery times rather than guaranteed arrival dates. Carrier delays, customs checks, severe weather and peak-season volumes may occasionally add extra time.
Tracking Your Order
Tracking is sent by email once it becomes available. Please allow a little time for the carrier’s tracking page to update after dispatch.
If your parcel appears delayed or the tracking hasn’t updated for several working days, email support@pawandglory.com.
Added order protection at checkout?
If you chose Onward and your parcel is lost or damaged in transit,
file an Onward claim here
.
100% Happy Guarantee
Our 100% Happy Guarantee
Every portrait is created especially for you, and we want you to be genuinely happy with it before anything goes to print.
Changing or Cancelling Your Order
You can change or cancel your order within 1 hour of placing it for a full refund.
After that, our artists may already have started working. If artwork creation has begun, cancellation is provided as store credit minus a small fee for the artist’s time.
Cancellation and change requests must be emailed to support@pawandglory.com. Requests sent through social media, WhatsApp or website chat may not be seen within the cancellation window.
Revisions
We include unlimited small edits to your original photo and costume until you’re happy.
Your first major change, such as using a new photo or choosing a different costume, is included. Further major changes may carry a small artist fee because they require the artwork to be created again.
After Approval
Once you approve your proof, or it is automatically approved after the stated review period, it moves into production. From that point, it can no longer be changed or cancelled.
Because personalised artwork is made specifically for you and cannot be resold, change-of-mind returns are not normally available after approval. Your statutory rights for faulty, damaged or incorrect products remain unaffected.
Damaged, Faulty or Incorrect Orders
If your order arrives damaged, faulty or incorrect, tell us within 30 days of delivery and we’ll arrange a replacement.
Added order protection at checkout?
If you chose Onward, claims for loss or damage in transit should be submitted through their claims form:
file an Onward claim
.
The measurements shown are for the product itself, not the printed artwork area. Supplier measurements may vary slightly by around 2.5cm.
Poster & Framed Portrait Sizes
A5: 5.8 × 8.3 inches
A4: 8.3 × 11.7 inches
A3: 11.7 × 16.5 inches
A2: 16.5 × 23.4 inches
A1: 23.4 × 33.1 inches
Canvas & Framed Canvas Sizes
6 × 8 inches — 0.75-inch canvas depth
8 × 10 inches — 0.75-inch canvas depth
12 × 16 inches — 0.75-inch canvas depth
16 × 20 inches — 0.75-inch canvas depth
20 × 28 inches — 0.75-inch canvas depth
Cushion Sizes
12 × 12 inches
18 × 18 inches
22 × 22 inches
Choosing Wall Art
Wall art usually looks smaller once it is hanging above a sofa, bed, fireplace or gallery wall, so going slightly larger often creates the best impact.
Clothing Sizes
For T-shirts, hoodies and sweatshirts, lay a similar garment flat and measure that rather than measuring the person. It is usually the easiest way to choose the right fit.
A clear, well-lit photo works best. Try to choose a photo where your pet’s face is sharp, front-facing, and not hidden by shadows, blur, filters, or heavy cropping.
Absolutely — we love a full house. Choose a multi-pet option on the product page, or contact us and our artists will bring everyone together in one portrait.
Dogs, cats, horses, rabbits — and just about any beloved companion. If your pet is a little more unusual, message us and we’ll happily confirm before you order.
No problem. You’ll receive an artwork proof before anything is printed, and you can request edits at that stage. Need to change details earlier? Just email support@pawandglory.com.
Yes. Standard artwork proofs are normally ready within 2–3 days; First In Line and express artwork proofs within 1–2 days. You can approve or request edits. After 72 hours without a response, your proof may be automatically approved following reminders.
Fab friendly company, great communication and a great product
sean p.
She looks so royal and adorbz
Lynne H.
This was purchased for a gift. Was easy to use site and upload photos to use. I know it will be loved as I love it
Sarah S.
Fab customer service and awesome picture!
Mary C.
The photo was even more adorable than I expected!! Thank you so very much!!
Geraldine S.
Absolutely hilarious! Love it and can’t wait to give it to the in-laws for Christmas!
Akvile Sabina G.
Great quality, quick shipping, amazing service!
Kelsey H.
Love and so realistic
Joanne C.
Fantastic photo, looks amazing, it's a gift for christmas so can't upload a photo yet, looking forward to my partner opening it christmas day, he'll love it, thankyou, fabulous service and help along the way, nothing was a problem or too much trouble to get the perfect result, would definitely recommend and yes I would order again in the future, thankyou to everyone of the team at paw and glory x
Jeni H.
I was extremely happy with my item, it arrived quickly and the team were brilliant and communicated well. Will definitely buy from this company again !!
Tina M.
So very happy with the poster!! This was a present for my son's birthday of our beautiful boy (onion), who passed away last year. Many years were had, but of joy when it was opened. I highly recommend this company, they managed to get onion's personality within this picture. Very prompt service and kind company. Thank you so much
John C.
Fast delivery and the person loved their present
Dawn M.
Quick response and a unique gift for my sister who loves it
Ben F.
Absolute love it! Could not be any better. Looks like the king he is! Will definitely get another!
Lisa B.
Fabulous customer service and epic picture. Surpassed my expectations
Laura B.
Really quick turnaround. So impressed with the end result!
Roger M.
My portrait looks amazing! Everyone that sees them loves them! They really are a talking point!
craig w.
Amazing…This was a Christmas present for my wife and she loved it, we will definitely be back for more pet portraits in the future. Thanks
Ellen R.
Excellent gift and very easy process
Annette C.
Great company. I asked for changes to the digital portrait three times, and they were very quickly done and spot on. The portrait was a Christmas present for my daughter and she loves it. Thank you
Bekki P.
Very quick turn over, great print quality and speedy delivery even with the postal strikes!!!
Abbigale M.
Absolutely brilliant present idea. Would defo recommend
Anna H.
Bought it in A4 & love it so much we will probably buy a larger version!
Bethan S.
This is amazing, bought as a Christmas gift, but now i want to get all my cats printed!
Ian H.
Loved it, great job guys
Marzia P.
Very good quality service, good communication, brilliant end product.
Joanne A.
This is a very special piece.
My beautiful boy who currently fell asleep for the last time.
Why, you ask, because he was my prince
RIP Diesel xxx
Wendy M.
Very impressed with the service. Photo arrived damaged in the post but was replaced in 2 days. Love the photo.
Kizzie H.
Really good! Thanks so much, really fast making the changes I requested. Thanks so much
Paul B.
Turned out better than I imagined, will definitely be using the site again
Elizabeth T.
It is really wonderful, I love it and my daughter in law will go crazy!
Bluey is her dog and she adores him so to see him as The Prince will be unbelievable!
There will be tears!
Who ever did the painting is a genius, thank you so much
Elizabeth
Aoife E.
very fast, they sent a picture of what it would look like and when it came it was fab... would recommend:))
Lauren R.
This website and print were amazing! Got it as a gift for a friend so had limited photos of the pet I wanted in the portrait. I followed their photo guidelines and the print was perfect! Sending a digital copy to review before it was delivered was really helpful and I know my friend is going to absolutely love this a present. The portrait was great quality and the merging of the pet to print was better than I thought. Very detailed and looks fantastic. Very glad I purchased and well worth the money.
Alison M.
Absolutely loved the picture, still waiting for a frame to arrive so can’t wait to put it up.
Very good service and prompt delivery.
Freya G.
I am very impressed with the transformation of our tabby Akira into a Jacobean nobleman. It really sums up her general attitude and ruling of our humble abode. Thanks team!
Zara H.
This is the third time I have used Paw & Glory, I love love love their work!!
Mandy G.
This was a gift for my best friends 50th birthday. Her beloved Boris had passed and we thought it would be a great way to remember him by. Was a fantastic pressie and she was overjoyed. The detail on the photo was so lifelike, can’t rate this picture enough.
Customer Reviews
Overall rating: 5.0 / 5 from 37 reviews.
Fab friendly company, great communication and a great product
Store owner replied:
Aww, thank you so much, Sarah! 💕 It makes us incredibly happy to know you enjoyed your experience with Paw & Glory. We hope your pet portrait brings you smiles for years to come! 🐶❤️
Store owner replied:
Thank you so much! We're so glad you loved the picture and had a great experience with our customer service. Your support means a lot to us! 😊🖼️
The photo was even more adorable than I expected!! Thank you so very much!!
Store owner replied:
Thank you! Glad you love it! 😊🐾
Fantastic photo, looks amazing, it's a gift for christmas so can't upload a photo yet, looking forward to my partner opening it christmas day, he'll love it, thankyou, fabulous service and help along the way, nothing was a problem or too much trouble to get the perfect result, would definitely recommend and yes I would order again in the future, thankyou to everyone of the team at paw and glory x
Store owner replied:
Thank you so much for your kind words! We're so glad you loved the photo, and we hope your partner enjoyed the gift. We truly appreciate your recommendation and support! 🐾😊
I was extremely happy with my item, it arrived quickly and the team were brilliant and communicated well. Will definitely buy from this company again !!
Store owner replied:
Thank you so much for your kind words, Jeni! 😊 We're thrilled you were happy with your item and our team's communication. Looking forward to serving you again in the future! 🐾📦
So very happy with the poster!! This was a present for my son's birthday of our beautiful boy (onion), who passed away last year. Many years were had, but of joy when it was opened. I highly recommend this company, they managed to get onion's personality within this picture. Very prompt service and kind company. Thank you so much
Store owner replied:
Hi Tina, thank you so much for your lovely words and for sharing such a special story about Onion 🐾💙. We're truly honored to have created this meaningful portrait for your son's birthday. We look forward to serving you again in the future! 🐶🎉👑
Store owner replied:
HI John, Speedy delivery, happy hearts! ❤️ Thanks for choosing us to spread the joy. Looking forward to more smiles in the future! 🎁😊
Quick response and a unique gift for my sister who loves it
Store owner replied:
Hi Dawn,
Your satisfaction is our ultimate goal, and we're grateful to have been a part of creating a special moment for you and your sister. Thank you for your kind words and for entrusting us with such a meaningful gift. 𓍢ִ໋🌷͙֒ ⋆˚🐾˖°
Absolute love it! Could not be any better. Looks like the king he is! Will definitely get another!
Store owner replied:
Hi Ben,
We're honored to have created something special for you. Thank you for your kind words and for considering another order in the future. We look forward to serving you again! 💓👑
Fabulous customer service and epic picture. Surpassed my expectations 👏
Store owner replied:
Hi Lisa,
Thank you for your wonderful review! We are thrilled to hear that you had a fabulous experience with our customer service. It's always our goal to provide exceptional service and high-quality products. Thank you for choosing us! ❤️
Really quick turnaround. So impressed with the end result!
Store owner replied:
Hi Laura,
We are happy to hear you had a positive experience at Paw & Glory! We strives to provide you with the absolute best, everyday. We hope you shop from us again ♥♥♥
My portrait looks amazing! Everyone that sees them loves them! They really are a talking point!
Store owner replied:
Thanks Roger, what a pleasure your sweet cat was to create into artwork, he really suits the costume, very regal indeed! Thanks for choosing paw & glory, hope to see you again soon 👑♥
Amazing…This was a Christmas present for my wife and she loved it, we will definitely be back for more pet portraits in the future. Thanks
Store owner replied:
Hi Craig, We are glad that you and your wife loved the portrait. Thank you for choosing Paw & Glory and we look forward to serving you again in the future. 🌹🥰
Store owner replied:
Wow Ellen, he looks awesome! Thank you so much for the kind review and for the wonderful 5 stars ❤️❤️❤️
Great company. I asked for changes to the digital portrait three times, and they were very quickly done and spot on. The portrait was a Christmas present for my daughter and she loves it. Thank you
Store owner replied:
Hi Annette, Thank you for your order and your feedback is much appreciated. We hope to print another one for your pet! Welcome to the Paw & Glory community!
Very quick turn over, great print quality and speedy delivery even with the postal strikes!!!
Store owner replied:
Hi Bekki,
We are happy to hear you had a positive experience at Paw & Glory! Thank you for taking the time to leave us such a nice review. We look forward to serving you again soon! 🐶💓
Absolutely brilliant present idea. Would defo recommend
Store owner replied:
Hi Abbigale,
Thank you for giving us this proverbial pat on the back, you made our day! Paw & Glory strives to provide you with the absolute best, everyday. We hope you shop from us again
Bought it in A4 & love it so much we will probably buy a larger version!
Store owner replied:
Hi Anna,
We are thrilled to have you as part of the Paw & Glory family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
This is amazing, bought as a Christmas gift, but now i want to get all my cats printed!
Store owner replied:
Hi Bethan,
We are thrilled to have you as part of the Paw & Glory family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Store owner replied:
I am so sorry for your loss, name. Also, we are so happy to know that we were able to help you remember Diesel and the memories you had with him. Thanks for choosing Paw & Glory, it's very much appreciated! 🌹🥰
Very impressed with the service. Photo arrived damaged in the post but was replaced in 2 days. Love the photo.
Store owner replied:
Thank you Wendy for your order and your feedback is much appreciated. We hope to print another one for your pet! Welcome to the Paw & Glory community!
Really good! Thanks so much, really fast making the changes I requested. Thanks so much
Store owner replied:
Hi Krizzie, We are thrilled to have you as part of the Paw & Glory family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Turned out better than I imagined, will definitely be using the site again
Store owner replied:
Wow Paul, he looks awesome! Thank you so much for the kind review and for the wonderful 5 stars ❤️❤️❤️
It is really wonderful, I love it and my daughter in law will go crazy!
Bluey is her dog and she adores him so to see him as The Prince will be unbelievable!
There will be tears!
Who ever did the painting is a genius, thank you so much
Elizabeth
Store owner replied:
Hi Elizabeth,
Thank you for giving us this proverbial pat on the back, you made our day! Paw & Glory strives to provide you with the absolute best, everyday. We hope you shop from us again
very fast, they sent a picture of what it would look like and when it came it was fab... would recommend:))
Store owner replied:
Hi, Aoife! We are so grateful for your kind words! Thanks for sharing your review with us and the community!
This website and print were amazing! Got it as a gift for a friend so had limited photos of the pet I wanted in the portrait. I followed their photo guidelines and the print was perfect! Sending a digital copy to review before it was delivered was really helpful and I know my friend is going to absolutely love this a present. The portrait was great quality and the merging of the pet to print was better than I thought. Very detailed and looks fantastic. Very glad I purchased and well worth the money.
Store owner replied:
Hi Lauren,
Thank you for giving us this proverbial pat on the back, you made our day! Paw & Glory strives to provide you with the absolute best, everyday. We hope you shop from us again
Absolutely loved the picture, still waiting for a frame to arrive so can’t wait to put it up.
Very good service and prompt delivery.
Store owner replied:
Hi Alison,
Thank you so much for the kind review and for the wonderful 5 stars ❤️❤️❤️
I am very impressed with the transformation of our tabby Akira into a Jacobean nobleman. It really sums up her general attitude and ruling of our humble abode. Thanks team!
Store owner replied:
Hi Freya,
Thank you for the wonderful review and for taking the time to share your feedback with Paw & Glory. We look forward to serving you again in the future.
This is the third time I have used Paw & Glory, I love love love their work!!
Store owner replied:
Thank you so much for the continued support, Zara. Thank you for always choosing Paw & Glory and and we're glad that we were able to always hit the mark for you! We look forward to serving you again.
This was a gift for my best friends 50th birthday. Her beloved Boris had passed and we thought it would be a great way to remember him by. Was a fantastic pressie and she was overjoyed. The detail on the photo was so lifelike, can’t rate this picture enough.
Store owner replied:
Hi Mandy,
Thank you for the wonderful review and for taking the time to share your feedback with Paw & Glory. We are so sorry for your bestfriends loss. Also, we are happy to know that we were able to help her remember Boris and the memories she had with him. Thanks for choosing paw & glory - was a pleasure and an honour.
Size Guide
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