For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If any (or all) of your photos aren't suitable, we will email to ask for alternatives.
Feel free to send us a message if you would like to check if your photos will work with your chosen design.
No photo right now? no problem!
We'll send you an upload link to send us the photo(s) when you're ready. Or you can upload now.
Upload photo(s) now
Send photo(s) later
Photo Guide & Product Info
Photos That Work Best
We create your artwork from the photo you upload, so choosing a clear image makes an enormous difference to the finished portrait.
Use a clear, sharp photo with your pet’s face fully visible.
Photos taken at your pet’s eye level usually work best.
Make sure the full head and ears are inside the frame.
Natural daylight is ideal, without heavy shadows or bright glare.
A clear phone photo is perfectly suitable. No professional camera or ceremonial studio lighting required.
Avoid screenshots, filters, blurry images and photos taken from a long distance.
Our team reviews your uploaded photos before the artwork is created. If the chosen image isn’t suitable, we’ll contact you for another.
We include unlimited small edits to your original photo and chosen costume until you’re happy with your portrait.
Your first major change, such as using a completely different photo or changing the costume, is included. Further major changes may carry a small artist fee because the artwork has to be created again from the beginning.
Some requests may require a different source photo. For example, we generally can’t realistically turn your pet’s head, close an open mouth or create facial details that aren’t visible in the original image. We can usually help with red-eye, eye colour and similar finishing touches.
Please Check Your Proof Carefully
Occasionally, our artists may flip your pet’s head so it fits the costume and composition more naturally. Please tell us during the proof stage if you would prefer the original direction.
Before approving, check your pet’s appearance, spelling, background, crop, size and any requested details. Once approved, the artwork moves into production and can no longer be changed.
Colour and Cropping
Your proof may appear slightly brighter on a screen because screens are backlit and printed artwork is not. Printed colours can therefore appear slightly deeper or softer, particularly on canvas.
If your pet has a dark coat, a lighter background will usually help their features stand out more clearly.
Canvas edge wrapping, frame proportions and different product shapes may mean that slightly more or less of the costume is visible on the finished product. Some poster formats may also include a small white border.
Shipping & Delivery
Artwork Preview
Standard artwork previews are normally ready within 2–3 days.
If we need a clearer photo or further information before beginning, the preview time starts once we have everything required to create your artwork.
Priority Artwork Options
First In Line: your artwork preview is prioritised and normally ready within 1–2 days.
Next Day Preview: your artwork preview is prioritised and delivered within 24 hours.
Priority artwork options speed up the creation of your proof only. They do not shorten printing or delivery times unless the product option specifically includes express delivery.
Proof Approval
We’ll email you when your artwork is ready to review. You can approve it or request revisions before anything is printed.
Please review your proof carefully. Once approved, your order moves into production automatically and can no longer be changed or cancelled.
If we don’t receive a response within 72 hours of sending your proof and reminders, the artwork may be automatically approved so your order is not held indefinitely.
Printing and Production
Once your artwork is approved, printing and production usually take 3–5 working days.
Orders containing more than one product may arrive separately because items can be produced by different specialist print partners.
Estimated Delivery After Production
United Kingdom: approximately 2–7 working days.
Europe: approximately 5–8 working days.
USA, Canada and Australia: approximately 8–14 working days.
Rest of the world: approximately 10–15 working days.
These are estimated delivery times rather than guaranteed arrival dates. Carrier delays, customs checks, severe weather and peak-season volumes may occasionally add extra time.
Tracking Your Order
Tracking is sent by email once it becomes available. Please allow a little time for the carrier’s tracking page to update after dispatch.
If your parcel appears delayed or the tracking hasn’t updated for several working days, email support@pawandglory.com.
Added order protection at checkout?
If you chose Onward and your parcel is lost or damaged in transit,
file an Onward claim here
.
100% Happy Guarantee
Our 100% Happy Guarantee
Every portrait is created especially for you, and we want you to be genuinely happy with it before anything goes to print.
Changing or Cancelling Your Order
You can change or cancel your order within 2 hours of placing it for a full refund.
After that, our artists may already have started working. If artwork creation has begun, cancellation is provided as store credit minus a small fee for the artist’s time.
Cancellation and change requests must be emailed to support@pawandglory.com. Requests sent through social media, WhatsApp or website chat may not be seen within the cancellation window.
Revisions
We include unlimited small edits to your original photo and costume until you’re happy.
Your first major change, such as using a new photo or choosing a different costume, is included. Further major changes may carry a small artist fee because they require the artwork to be created again.
After Approval
Once you approve your proof, or it is automatically approved after the stated review period, it moves into production. From that point, it can no longer be changed or cancelled.
Because personalised artwork is made specifically for you and cannot be resold, change-of-mind returns are not normally available after approval. Your statutory rights for faulty, damaged or incorrect products remain unaffected.
Damaged, Faulty or Incorrect Orders
If your order arrives damaged, faulty or incorrect, tell us within 30 days of delivery and we’ll arrange a replacement.
Added order protection at checkout?
If you chose Onward, claims for loss or damage in transit should be submitted through their claims form:
file an Onward claim
.
The measurements shown are for the product itself, not the printed artwork area. Supplier measurements may vary slightly by around 2.5cm.
Poster & Framed Portrait Sizes
A5: 5.8 × 8.3 inches
A4: 8.3 × 11.7 inches
A3: 11.7 × 16.5 inches
A2: 16.5 × 23.4 inches
A1: 23.4 × 33.1 inches
Canvas & Framed Canvas Sizes
6 × 8 inches — 0.75-inch canvas depth
8 × 10 inches — 0.75-inch canvas depth
12 × 16 inches — 0.75-inch canvas depth
16 × 20 inches — 0.75-inch canvas depth
20 × 28 inches — 0.75-inch canvas depth
Cushion Sizes
12 × 12 inches
18 × 18 inches
22 × 22 inches
Choosing Wall Art
Wall art usually looks smaller once it is hanging above a sofa, bed, fireplace or gallery wall, so going slightly larger often creates the best impact.
Clothing Sizes
For T-shirts, hoodies and sweatshirts, lay a similar garment flat and measure that rather than measuring the person. It is usually the easiest way to choose the right fit.
Need help choosing? Contact us before ordering and we’ll help you select the most suitable size.
The General Custom Pet Portrait
Turn him into The General he already pretends to be at dinner time. This custom pet portrait is hand-illustrated in full military bearing from your own photo — entirely self-appointed, thoroughly convincing.
Artwork approval: We send your Artwork Preview before printing. You have 3 days from the preview being sent to approve it or request changes. If we receive no approval or revision request within that window, it is automatically approved and released to production.
Printed on premium 200–260gsm paper, depending on the supplier. Available in five sizes, from A5 up to A1.
Why you’ll love it
A polished framed or unframed way to display your pet
Works with classic, comic and costume portrait styles
Designed to feel personal without becoming overly sentimental
How it works
Choose the product options shown on the page.
Upload a clear photograph of your pet.
Review your artwork preview and request any changes.
Approve the final artwork for production, or request changes to your preview.
Product details
Available framed or unframed
Printed on premium 200–260gsm paper, depending on the supplier, after artwork approval
A polished wall-art finish for your chosen design
Artwork preview supplied before production
Unlimited small artwork edits during the approval stage
A clear, well-lit photo works best. Try to choose a photo where your pet’s face is sharp, front-facing, and not hidden by shadows, blur, filters, or heavy cropping.
Absolutely — we love a full house. Choose a multi-pet option on the product page, or contact us and our artists will bring everyone together in one portrait.
Dogs, cats, horses, rabbits — and just about any beloved companion. If your pet is a little more unusual, message us and we’ll happily confirm before you order.
No problem. You’ll receive an artwork proof before anything is printed, and you can request edits at that stage. Need to change details earlier? Just email support@pawandglory.com.
Yes. Standard artwork proofs are normally ready within 2–3 days; First In Line and express artwork proofs within 1–2 days. You can approve or request edits. After 72 hours without a response, your proof may be automatically approved following reminders.
Bought this for my cousin’s birthday - he absolutely loved it. 10/10 gift for any pet lover.
Linda G.
Love my portrait - thank you! Told all my friends so they should be ordering soon enough
Will G.
Very good drawing and good customer service when contacted about delivery information
Jane E.
This was a birthday present for my brother’s 60th of his much beloved pet, and he LOVED it. The picture also generated lots of lovely comments from everyone at the birthday party ..the name of the company was shared widely . Thank you so much xx
Ellie W.
Excellent Service and quick completion and delivery. We are OBSESSED perfect feature for our home for our favourite little iggy dog couldn’t be more happy with the finished product thank you so much
Ricky P.
I sent a picture of my dog, and the likeness is unreal, and I love this picture soooo much
Helen R.
A fabulous fun gift for my husband - as our dog really thinks he is in charge!!!
The photo is very very clear and the artist made a really good job of the colours of the background. Thank you.
Philip A.
Great service - very quick! Good quality print.
Emma P.
I bought this as a gift for my parents and they absolutely love it! My order was processed quickly and the free download of the print was appreciated as well.
Ian B.
It was a gift to a friend. They loved it!
Hayley C.
Love the pictures they look great.
Francesca T.
This is my second purchase and it’s just so good! Amazing quality and swift delivery too!
Lily T.
Great experience! Will order again
Lorraine E.
Great gift. Excellent quality
Lorraine E.
Great gift. Amazing quality. Really pleased
Rebekah G.
Great portrait, can clearly see it's the pet we wanted
Caren S.
Picture is absolutely brilliant x
Natalie M.
I was so impressed with the whole service and the artwork we received of our beloved cocker spaniel who has sadly now passed, is absolutely stunning and captures him perfectly. It really exceeded my expectations. I bought this as an xmas gift for my husband, he will love it.
Ben B.
The whole family loves it .
Sarah S.
It's pretty good.
Helen P.
Love my Princess and General portraits. They are so well done.
Peter C.
Fun picture to have in the house
Donna G.
Great present for my daughter in law.
George H.
Very quick. Did a great job.
Donna M.
Super happy with everything from the communications to the the picture its self. Absolutely amazing
Amy C.
Pleased with the outcome and customer service was great when I asked for amends.
Joseph B.
Was just perfect
Sophie B.
Absolutely perfect!! From ordering, proofing to delivery. The service was amazing!! Highly recommend!
TeddyBear looks amazing!!!
Thank you so much. I will be ordering some for my pups
Rob M.
Delighted with the framed picture, the first one arrived with a slight wrinkling but they immediately got in touch with me and arranged a replacement which arrived quickly and perfect. Definitely recommend.
Claire H.
Very professional and liked the option of approving the photo. Very quick service and kept updated throughout. It was easy to order and arrived very well packaged to protect the picture. My husband loved it.
Holly C.
Amazing quality!
Charles E.
great, thanks
Alain V.
Easy to order, you will receive a sample of the portrait and after confirmation you will receive the print. Meets the expectations.
Lauren S.
excellent picture and customer service!
Alain V.
Easy to order, quick example of the chosen portrait, fast and neat delivery. Very satisfied with the result.
Claire b.
Honestly, I never imagined it would be so magnificent in every single way! It looks like he’s actually wearing the uniform. I love it so much. I’m just waiting on another 2 prints and once they are all on my wall I will upload the finished pictures. My dogs are currently overseas and I miss them so much but this will help me feel closer to them. Thank you
Annja H.
beautiful picture
Margaret P.
Great posters excellent customer service. Thanks
Patrick S.
Great!
Alexa N.
They look amazing!! So life like, really captured their character.
rebecca B.
Really quick turn around, easy to use and happy with the result!
Philippa W.
Super quick turn around. Product was exactly what i was looking for. Thanks so much!
Emily T.
Amazing editing! Look great. Quick to finish and send.
Neil A.
Got this picture done as a joke Xmas gift for my wife... Honestly thought I had left it too late but it was turned round in less than 24 hours and the proof was ready for my approval. Received the print within 3 days or so. 'Archduke' Sprocket approves!
Karen O.
I got 2 prints in this style. One for my parents with their wee dog Bobby and one for my brother in law and his partner for their collie Monty. Both couples said it was the best Christmas present they received, my Mum even cried with happiness when she saw her one. Thank you so much
Graeme W.
Was a Christmas gift and my wife loves it
Andy H.
Perfect
Chelsea S.
Great communication
Julie B.
Really great customer service especially as I couldn’t make my mind up which photo to use. The team were so responsive and helpful. My portrait arrived in double quick time and it’s fantastic! Highly recommend
Deb S.
Love this! I think anyone with a pet should get one as it’s the most perfect gift. Love, love, love it! Five starts from me ⭐️⭐️⭐️⭐️⭐️
Daniela B.
It looks so real I love it and highly recommend this one for pet lovers !!!
Suzanne T.
Very good communication and quality
Kelli M.
I love it!!!
Miriam C.
Fantastic service
Jack B.
Looks great! A little spenny but the quality does correlate
Sarah N.
This picture was bought for my best friend who adores her dog. It is perfect! Thank you!
Rachel L.
Absolutely love these.. so perfect for the house and a great talking point when guests come round. Had so many lovely comments and people ordering!
Fay D.
It was so easy and quick. I’m really impressed
Rebecca S.
My first one arrived damaged so I had a further one sent straight away. Great customer service!
Faye W.
Absolutely love my picture. It brings a tear to my eye every day!!
Lauren A.
Absolutely love the print! Amazing customer service too ☺️
Claire M.
Really pleased with my order! Great service although I wasn’t informed once the print had been completed and item shipped
Jenny W.
Honestly, the entire ordering process and the picture itself is 10/10. Highly recommend!! Such a fun picture in our house now. Thank you!!
Sarah H.
Love the image, so easy and quality is great.
Michelle T.
An anniversary for my sister in law and brother-in-law, They absolutely adored it!
Jenny F.
Couldn’t be happier with my print! Bought it as a little surprise for my husband and he was thrilled with it. Such a fab way to remember pets past and present
Rebecca R.
Lovely portraits of two wonderful pets.
Leeanne L.
A fabulous service and fantastic quality, was done as a fathers day present and he absolutely loved it. Would highly recommend. Loved that I was sent a proof to approve before I received the original so it put me at complete ease that the photo I uploaded worked.
Anna Harvey H.
Great service quick and high quality
Jennifer B.
Bought as a gift for a friend. Turned out even better than expected. Amazing quality.
Eileen H.
Our boy was a true scruffy and you tidied him up. Still looks handsome and a proper soldier.
Luke B.
Absolutely stunning work. Thrilled with the final product and communication. Will happily use again.
Katie G.
I was blown away by the quality of our picture! It is superb and such a quick and easy service. Spot on!
Highly recommend
Rebecca G.
Absolutely amazing service. The photo is of exceptional quality and looks fantastic.
Vicki B.
Absolutely love the picture of ‘General Loki’! Bought as a Christmas gift for my husband and needless to say he loves it too! Super easy website to use and very quick despatch time (even on the run up to Xmas!). Would definitely recommend and will most certainly be buying more! Thank you so much ⭐️⭐️⭐️⭐️⭐️
Michelle P.
Absolutely love it. My beloved loyal handsome boy.
Steven O.
Absolutely excellent!
Piyanuch S.
I bought this gift for my friends and they really love it
Tim S.
Excellent service and a fab product, my fiancé is over the moon with her portrait of General Bronson
Verity S.
Thank you so much! Just love the photo. Quick clear and easy website, great delivery and you get a proof to make sure you’re happy. Would definitely use again!
Magda C.
Very prompt, on time and a beautiful present for my sister in law. Thank you x
Panagiotis L.
Great quality, picture is perfect. Thanks!
Rachel J.
Bought as a gift! Looks fantastic!
Kerry E.
Paw and Glory are amazing, I’m so glad I found you, what you do is fantastic, the portrait of Eric is absolutely brilliant, communication through the whole process was faultless, I will be spreading the word, thank you guys, I love it
Kerry Evans
Victoria W.
A brilliant present for a proud dog owner
Ms M.
Really pleased, secret Santa gift for a colleague!
Lucy W.
A perfect picture of my handsome boy that will be cherished forever .
Corrina M.
Great experience from start to finish ... unbelievable customer service and end product was absolutely beautiful ❤️ I will definitely be back
Natalie L.
Absolutely brilliant service. Thrilled with portrait. Can’t wait to give it as a present.
Ashley C.
Absolutely love it
Marie F.
Super photo couldn't ask for better than as we lost our beloved Max over two weeks ago I have now got something to treasure him by
Dianne L.
Great product and customer service.
Steve T.
Good quick service and product very good.
Sean M.
Fantastic service and easy to use guide when getting out pawtrait of our oldest dog who went to rainbow bridge.
Victoria S.
Great customer service. Very quick to check i was happy with the picture for before dispatching
Zara G.
Love our new pet portrait and can't wait to get one of our cat next!
Charlotte T.
Over the moon! The picture came out so well! It’s definitely a talking piece when people come round too
Denise
Professional and efficient customer service. Outstanding final product.
Denise E.
This is a gift for a friend. I know they are going to love it.
Lexy
Broken frame when arrived
Customer Reviews
Overall rating: 5.0 / 5 from 261 reviews.
Bought this for my cousin’s birthday - he absolutely loved it. 10/10 gift for any pet lover.
Store owner replied:
This is so lovely to hear, Yas! ❤️ There's nothing better than knowing our pet portraits bring smiles to people's faces. We're so glad your cousin loved his birthday gift. Thank you for sharing! 🐶🐾
Love my portrait - thank you! Told all my friends so they should be ordering soon enough 😊
Store owner replied:
This has made our day, Linda! 😊 We're so pleased you love your portrait. Thank you for sharing the love with your friends – it really means the world to our little team! ❤️🐾
Very good drawing and good customer service when contacted about delivery information
Store owner replied:
Will, thank you for taking the time to leave us such a lovely review! We're thrilled you're pleased with the artwork and that we could assist with your delivery questions. We hope to create something special for you again soon! 🐶❤️
This was a birthday present for my brother’s 60th of his much beloved pet, and he LOVED it. The picture also generated lots of lovely comments from everyone at the birthday party ..the name of the company was shared widely 🥰. Thank you so much xx
Store owner replied:
Thank you so much, Jane! 🥰 We’re absolutely delighted to hear that your brother loved his portrait, especially for such a special 60th birthday celebration! It means so much to know it received so many lovely comments at the party too. And a huge thank you for spreading the word about us — we truly appreciate your support! ❤️🐾
Excellent Service and quick completion and delivery. We are OBSESSED perfect feature for our home for our favourite little iggy dog 🩵🐶 couldn’t be more happy with the finished product thank you so much 🥰
Store owner replied:
Aww, thank you so much, Ellie! 🥰 We’re over the moon that you’re obsessed with your finished piece! 🩵🐶 It means so much to know it’s become such a special feature in your home. We loved creating it for you and your adorable little Iggy! ✨
I sent a picture of my dog, and the likeness is unreal, and I love this picture soooo much
Store owner replied:
Thank you, Ricky! 🐶❤️ We're so happy you love your portrait! It means so much to know we captured your pup perfectly. Enjoy your beautiful artwork! 🐾
I ordered a photo of my dog Milo in "The General"s uniform, Beth made many changes to ensure the picture was exactly how I wanted it to look. This was a present for my wife who absolutely loves it and it takes pride of place above the wood burner. Can't fault the product or service, I was really impressed with the attention to detail and I can highly recommend these guys for your pet portraits.
Store owner replied:
Sounds like General Milo has officially taken command of the living room! 🐾🎖️ Thank you so much, David! We're delighted that your wife loves her special gift. Beth and the team loved helping bring your vision to life. We really appreciate your wonderful feedback! ❤️
A fabulous fun gift for my husband - as our dog really thinks he is in charge!!!
The photo is very very clear and the artist made a really good job of the colours of the background. Thank you.
Store owner replied:
Thank you so much, Helen! 🐾❤️ We love that your dog is clearly the boss of the house! 😂 We're delighted you’re happy with the portrait and that the colours turned out just right. We hope your husband loves his fun gift!
Store owner replied:
Philip, thank you for taking the time to leave such a lovely review! We're delighted that our service and print quality met your expectations. We truly appreciate your support!
Service from Paws & Glory has been exceptional from start to finish & the end result is fantastic
Thanks very much
Store owner replied:
Thanks so much, Michael! We're really pleased you love the finished portrait and had a great experience with us. Your lovely feedback means the world to our team. Enjoy your artwork! 🐾😊
I bought this as a gift for my parents and they absolutely love it! My order was processed quickly and the free download of the print was appreciated as well.
Store owner replied:
We're so happy to hear your parents absolutely love their portrait, Emma! ❤️ It's wonderful to know everything went smoothly and that you enjoyed the free digital download. We really appreciate your lovely feedback!
I ordered this for my friends 80th Birthday. Her doggie Charlie had just crossed the rainbow bridge so I thought I’d get this picture for her Birthday. It was very emotional when she received it. The other dogs barked at it and recognised Charlie .
Store owner replied:
What a beautiful and touching story, Anna! ❤️ We're so honoured to have helped create such a special tribute to Charlie. The fact that the other dogs recognised him makes it even more heartwarming! 🐾 We hope this portrait brings your friend comfort and keeps Charlie's memory alive for years to come. 🌈💕
I was so impressed with the whole service and the artwork we received of our beloved cocker spaniel who has sadly now passed, is absolutely stunning and captures him perfectly. It really exceeded my expectations. I bought this as an xmas gift for my husband, he will love it.
Store owner replied:
Thank you so much for your kind words! 😊 We're thrilled to hear you're super happy with everything – especially the portrait! It means the world to us. 🐾❤️ Can't wait to create more special moments for you in the future!
Pleased with the outcome and customer service was great when I asked for amends.
Store owner replied:
Thank you so much! We’re really glad to hear you’re pleased with the outcome. It was a pleasure making the adjustments for you - your satisfaction means a lot to us! 😊🎨
Store owner replied:
Thank you so much! We’re so glad to hear it was just perfect - it means a lot to us! 😊
Absolutely perfect!! From ordering, proofing to delivery. The service was amazing!! Highly recommend!
TeddyBear looks amazing!!!
Thank you so much. I will be ordering some for my pups 🤩🤩🤩
Store owner replied:
Thank you so much for your amazing review! We're thrilled to hear you loved the whole experience - from ordering to delivery. So glad you think your Teddy Bear looks amazing! 🧸✨ We can't wait to create something special for your pups next! 🤩🐾
Delighted with the framed picture, the first one arrived with a slight wrinkling but they immediately got in touch with me and arranged a replacement which arrived quickly and perfect. Definitely recommend.
Store owner replied:
Thank you so much for your kind words! We're sorry the first one wasn’t perfect, but we're so glad we could quickly make it right. It means a lot to know you're happy with the final result. We truly appreciate the recommendation! 😊🖼️
Very professional and liked the option of approving the photo. Very quick service and kept updated throughout. It was easy to order and arrived very well packaged to protect the picture. My husband loved it.
Store owner replied:
Thank you so much for your kind words! We're delighted to hear you appreciated the approval process, quick service, and secure packaging. It’s wonderful to know your husband loved the portrait - what a lovely gift! We truly appreciate your support. 😊🖼️
Store owner replied:
Thank you for your kind words! We're so happy you loved the picture and had a great experience with our customer service. Your support means the world to us! 🐾✨
Easy to order, quick example of the chosen portrait, fast and neat delivery. Very satisfied with the result.
Store owner replied:
Thank you for your fantastic feedback! We're so pleased to hear you found the process easy and that you're happy with the final result. Enjoy your portrait, and we hope to create another masterpiece for you in the future! 🐾✨
Honestly, I never imagined it would be so magnificent in every single way! It looks like he’s actually wearing the uniform. I love it so much. I’m just waiting on another 2 prints and once they are all on my wall I will upload the finished pictures. My dogs are currently overseas and I miss them so much but this will help me feel closer to them. Thank you
Store owner replied:
Wow, thank you for such a beautiful review! We're so happy to hear how much you love the print—it means the world to us that it brings you closer to your dogs. We can’t wait to see the finished pictures once everything’s up on your wall! 🐾❤️
