Coffee House Crew: Custom Pet Phone Case

Photos That Work Best

We create your artwork from the photo you upload, so choosing a clear image makes an enormous difference to the finished portrait.

• Use a clear, sharp photo with your pet’s face fully visible.
• Photos taken at your pet’s eye level usually work best.
• Make sure the full head and ears are inside the frame.
• Natural daylight is ideal, without heavy shadows or bright glare.
• A clear phone photo is perfectly suitable. No professional camera or ceremonial studio lighting required.
• Avoid screenshots, filters, blurry images and photos taken from a long distance.

Our team reviews your uploaded photos before the artwork is created. If the chosen image isn’t suitable, we’ll contact you for another.

View our full Photo Guide

Changes and Revisions

We include unlimited small edits to your original photo and chosen costume until you’re happy with your portrait.

Your first major change, such as using a completely different photo or changing the costume, is included. Further major changes may carry a small artist fee because the artwork has to be created again from the beginning.

Some requests may require a different source photo. For example, we generally can’t realistically turn your pet’s head, close an open mouth or create facial details that aren’t visible in the original image. We can usually help with red-eye, eye colour and similar finishing touches.

Please Check Your Proof Carefully

Occasionally, our artists may flip your pet’s head so it fits the costume and composition more naturally. Please tell us during the proof stage if you would prefer the original direction.

Before approving, check your pet’s appearance, spelling, background, crop, size and any requested details. Once approved, the artwork moves into production and can no longer be changed.

Colour and Cropping

Your proof may appear slightly brighter on a screen because screens are backlit and printed artwork is not. Printed colours can therefore appear slightly deeper or softer, particularly on canvas.

If your pet has a dark coat, a lighter background will usually help their features stand out more clearly.

Canvas edge wrapping, frame proportions and different product shapes may mean that slightly more or less of the costume is visible on the finished product. Some poster formats may also include a small white border.